Shipping & Delivery
All orders placed and confirmed by 0800 hours (Singapore Time, GMT +8) will be processed on the same day. Orders placed and confirmed after 0800 hours (Singapore Time, GMT +8) on a Friday, Saturday, Sunday and Eves of and on Public Holidays in Singapore will be processed on the next business day.
Order processing and delivery time
- Singapore: 2 - 5 working days
Your order will arrive either Monday or Friday from 10am to 5pm.
Gardens by the Bay Online Shop is unable to deliver to PO boxes or APO/FPO addresses.
Please note that Gardens by the Bay Online Shop only delivers to one delivery address per order. Any redirection of address will be subjected to an additional re-routing delivery fee. Delivery to an incorrect or non-existent delivery address is the sole responsibility of the purchaser.
Domestic shipping charges: Free of charge for SGD20.00 & above spending per order (first delivery address). Subsequent deliveries will be charged at a flat rate of SGD4.00 (including 7% GST).
Below is a list of local areas Gardens by the Bay Online Shop does not deliver to.
Airbase Sites, Army Camps, Changi Cargo, Changi International Airport Services, Country Clubs, Jurong Island, Off-shore Islands (eg. Pulau Ubin), Powergrid, Sentosa Island, SATS Inflight Catering Centre 1, Seletar Aerospace, Singapore Prison Quarters, Shipyards, ST Kinetics, Tuas Link, Turf Club Avenue.
Your online purchases can be collected at the Arrival Gift Shop during our operating hours from 9am to 9pm daily. Your purchased items will be ready for collection in 2 - 5 working days after the date of purchase. Please bring along your confirmation email to facilitate the collection. We would appreciate it if you could collect your order within 14 days after receiving the confirmation email.
Gardens by the Bay Online Shop ships internationally with SingPost.
Below is a schedule of airmail rates for reference, excluding handling fees. To get an accurate shipping cost, please email us at firstname.lastname@example.org before proceeding with the purchase and we will get in touch with you!
Normal Airmail Rates (No Tracking of Package)